Testimonial:

“Proactive is my management philosophy here at O'Kelly's, our intent is to comply fully with all rules and regulations regarding my liquor license and the City of Fargo.

Recently, we had an incident in which a few of our employees were found drinking on premise long after the bar had been closed.  Along with working closely with the Fargo Police Department, I felt that we needed to implement a video surveillance system which would allow us to monitor operations on site, as well as remotely.  Requirements were that myself, along with my management team, would be notified of any movement during specified hours and that no video was to be stored in house.

From my research, I found that byRemote could provide us with the video solution that I was looking for.  With byRemote storing the video off-site on their servers, I'm assured that the video can't be tampered with and we have anytime access to the video, regardless where we're at.  Once the system was installed, a motion detection feature was added to notify my by e-mail with video snapshots of any person or persons that were at the bar during the restricted hours.  All of my employees know that they are to be out of the bar by a certain hour and they know now that they will be recorded if they're not.

Preventative is the key word.... all of my employees have been made aware of the cameras and know that myself and my management team are monitoring the video.  I feel that the video surveillance allows us to run a "tighter ship" and actually, our employees appreciate this.

In closing, I would recommend byRemote to anyone who is planning to install a video surveillance system.  The installation was professional and quick and the after-installation support is provided with a low monthly fee and now with this being done, I have more time to concentrate on managing the rest of my business."

Mike C. - Owner
O'Kelly's Tastes & Toddies

The demand for longer periods of storage of IP cameras has increased significantly.  byRemote meets that need by offering a new service called the Managed Video Data Center (MVDC).

The MVDC provides customers with dedicated storage to record any number of cameras,  from any number of locations, for an extended period of time while taking advantage or our state-of-the-art Video Data Center (VDC) hosting facility.  Storage solutions can range from days, to months, to years.

Each MVDC is tailored for each customer requesting specific storage requirements.  The monitoring, maintenance and management for each MVDC is provided by our trained and professional team at the Video Network Operation Center (VNOC) through our Remote Video Support Center (RVSC).

The RVSC includes the following services:

• Phone-in technical support.
• Email and on-line technical support.
• Ongoing BSC software updates.
• Ongoing BSC software upgrades.
• Remote connectivity monitoring of the cameras.
• Remote connectivity monitoring of the VDC server.
• Remote monitoring of the archiving status.
• Remote system health checks and maintenance.
• OS updates and patches.
• Remote firmware updates of IP cameras and encoders.
• Notifications of off-line devices on the BSC software Home Page.
• Notifications of off-line devices to an authorized email address.
• Notifications of off-line devices to an authorized phone number.
• Training on the BSC software operations for the primary contact.

Managed Video Data Center (MVDC) Storage Solution Example

Who is choosing our Managed Video Data Center (MVDC) Storage Solution?

Little Caesars Pizza
This pizza chain franchise owner with locations in North Dakota and Minnesota has chosen byRemote's MVDC solution.  The franchise expects to open 60 stores within 3 years and wanted a solution to record the video off-site to a secure centralized location.

byRemote, through our partner Ignus Technologies, has provided a solution to include 2 DSL lines for 9-10 cameras per store.  Crucial cameras at each location are recorded in a higher resolution of 640x480 for more detailed playback.  The owner will now be able to check on any of his stores remotely with both live and recorded video from any PC connected to the Internet.  Store managers are given restricted access to only their store's cameras so they can monitor their own locations.

Our MVDC storage solution has provided Little Caesars Pizza with a flexible, scalable and managed solution which ultimately eases the responsibility of the owner to maintain their own cameras and puts it in the hands of professional managed service providers.