| Applying the
necessary ActiveX plug-in and registry patch only takes a
minute. For assistance, please feel free to contact us at
701.234.9060 #1 and we will be happy to walk you through the
process. The instructions are provided below:
Microsoft Security Update Registry Patch
NOTE: You must be logged in as
the PC's administrator in order to install the registry patch.
Microsoft has released a critical update for Internet
Explorer 6 that prevents the browser from displaying the
cameras. In order to fix this problem you must first be
logged in as an Administrator on your PC, download and run this
registry patch. The patch is harmless and enables the
video feeds to perform correctly.
How To Install The Registry
Patch
The following instructions will walk you through how to
install the Registry Patch on your PC so you can view the live
video streams on the byRemote Surveillance Center.
Step One: Click on the link to
the patch for your operating system above.
Step Two: When the File Download
prompt comes up, click on the Open button.
Step Three: When the Registry
Editor prompt comes up, click on the Yes button.
Step Four: You have now
successfully installed the Registry Patch into your PC's
registry. Click OK to close the Registry Editor.
Step Five: Close your Internet
Explorer browser and then open your browser to go back to the
byRemote Surveillance Center. Some PCs may require you to
reboot your computer.
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